Managing Performance & Appraisal

Programme Purpose

  • Provide managers with tools and skills to comply with performance requirements and evaluate job performance.
  • Enable managers to evolve their practical performance development strategies

Programme Objectives

On completing this programme, managers will be able to:

  • Agree specific performance requirements
  • Evaluate performance in measurable terms
  • Focus their coaching on specific learning goals
  • Explore people’s work process competencies
  • Build individual performance development plans

Programme Materials

  • Delegate Workbook
  • Case study exercises
  • Programme slides
  • Handouts
  • Performance Analysis Matrix
  • Coaching model
  • Work Process Competency checklist
  • Certificate

Programme Agenda Topics

  • Setting Objectives
  • Evaluating Performance
  • Performance Analysis Matrix
  • Work Process Competencies
  • Agreeing Development Plans
  • The Appraisal Interview
  • Interview Skills