Emotional Intelligence: Enabling Personal & Interpersonal Effectiveness 
Introduction
The way team members relate to each other is vital to
success. Whatever the project, the team members must be good
communicators who can maintain motivation and deal with any
differences in viewpoints before they reach the stage of
hostile conflict. So you need a team of individuals with
emotional intelligence. However, it doesn’t necessarily
follow that, if you’ve got that, the team itself will have
emotional intelligence. The whole is not always greater than
the sum of its parts, and can, indeed, sometimes be less.
This training resource explores the foundation blocks for
emotional intelligent teamwork.
Brief
Emotions have the potential to get in the way of our most
important business relationships. A lack of Emotional
intelligence is the main reason promising careers derail. A
critical level of Emotional intelligence is the number one
reason successful leaders, managers and sales people
outperform the average!
Emotional Intelligence can make the difference between
average and star performers in leadership positions.
Exceptional leaders appear to be those who have greater
levels of self awareness and who are not only able to manage
themselves but also able to understand and work effectively
with others. Lutfi SDC offer open course and in-house
learning options on how to develop and enhance emotional
intelligence in your key people. Our experienced team of
consultants work with clients on an individual and team
basis where and when you choose, and is accustomed to
working with all levels of staff, in all industry sectors.
You Will Learn How To
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Leverage Emotional Intelligence (EI) to improve your
effectiveness as a leader
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Identify the core competencies of Emotional Intelligence
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Gain an honest and accurate awareness of your EI
strengths and weaknesses
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Achieve greater personal effectiveness through
self-management tools and techniques
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Harness the social and emotional potential of your team
to improve performance
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Integrate and apply EI to develop and transform your
personal and professional potential
Programme Materials
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Pre-course work
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Delegate Workbook
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Programme slides
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Case studies
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Exercises
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Handouts
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