Diversity Management
Introduction:
As organizations continue to become more
aware of the value and impact of diversity in the work
environment, it is critical to equip every employee and
manager with knowledge and tools for becoming an effective
member and leader of diverse and inclusive teams. In this
course participants will gain knowledge and skills to build
and engage in diverse and inclusive work teams by:
-
Understanding their own cultural lenses and how they affect
perceptions and interactions with others;
- Recognizing
when cultural factors may be influencing interpersonal
dynamics;
- Communicating effectively across cultures;
- Resolving conflicts constructively;
- Intervening in
culturally offensive situations;
- Examine models and
theories of cultural competency.
Course brief
Our Training courses are designed to meet the
specific needs of our clients depending on their specific
requirements and existing skills set. A Cultural Diversity
Training course typically includes:
- What
is cultural awareness?
- Cultural values and attitudes (time,
space, group dynamics, authority, tasks,
relationships.
- Communication
styles. Cross-cultural
management skills.
- Working
together across cultures.
- Developing
cultural awareness.
- Language
issues.
- Tips
and strategies for specific countries.
What you will learn
- Prepare
organizations for increases in racial, ethnic, cultural,
and gender diversity.
- Prepare
employees for international work.
-
Safeguard against harassment and unfair employment
lawsuits.
- Take
advantage of employee diversity to increase
productivity.
- Conduct
cultural audits.
-
Manage sexual attraction in the workplace.
-
Develop competencies needed to exploit the international
marketplace.
Programme Materials
- Participant Guide
- Participant Handout
- PowerPoint slides presentation on CD
- Case studies
- Certificate
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