Creative& Innovative Problem Solving

Introduction:

Problem solving is an ongoing process that is an integral part of everyday life either at home or at work.
Problem solving is a tool, a skill and a process. It is a tool because it can help you solve an immediate problem or to achieve a goal. It is a skill because once you have learnt it you can use it repeatedly, like the ability to ride a bicycle, add numbers or speak a language. It is also a process because it involves taking a number of steps. A problem must first be felt, understood, and alternative choices created before effective groups can consider its solution, implement the decision, and evaluate how well the solution is working.

Course Brief:

This course introduces effective approaches to problem solving and decision making that have proven to be successful in producing improvements in efficiency, performance, and productivity.
Problems don’t just appear; rather they have a habit of growing unless dealt with effectively. There is always another way to do it, it might be cheaper, quicker or sell more. Creative thinking is a great asset.
Real problem solving involves the key elements you will discover in this course. There are no tricks or shortcuts, but you don't need to be a genius to solve problems effectively, either. You just need to understand the principles behind problem-solving, and know when and where to apply them.

You Will Learn How To

• You will know how to accurately define a problem
• You will be sure you are working on the problem itself - and not the symptoms
• Make better decisions through critical thinking and creative problem solving
• Adapt to different thinking styles in group and team environments
• Recognize and remove barriers to individual and group creativity to foster an innovative work environment
• Systematically analyze a target problem
• Present your ideas clearly and concisely for maximum stakeholder buy-in
• Transform your creativity into practical business solutions

Programme Materials